Delivery and Shipping Details

Once you approve your final design, the work will be sent to physical production and will be processed within 2 - 3 business days (excluding weekends and holidays). You will receive another notification when your order has shipped. 

When your order has been shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

The delivery times are 24 hours for Print Yourself Option and 4-13 working days for unframed and framed prints and canvases (depending on your location and the carrier delivery times during holidays).

For more detailed information on this matter, please contact the shop.

If you haven’t received your order within 15 business days of receiving your shipping confirmation email, please contact us at info@canvasmoment.com or through our online chat with your name and order number, and we will look into it for you.