Preserving Memories, one portrait at a time

Our Collections

How it works

STEP 1

Choose the number of people/pets, the size, the material and the background you want on your portrait.

STEP 2

From left to right, choose the codes to build each individual from your portrait.

STEP 3

Get a preview of your design within 24 hours after your purchase and make all the changes you want.

STEP 4

Smile! Your unique portrait is on the way :)

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Inspiration

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Our amazing customers

  • Tati

    "This is my second order. The first order was already perfect and I knew very well that I wanted the picture for my family in law. The enthusiasm was so great that I have already infected several people and they also became customers :-)"

  • Natael

    "This was just perfect! Tim was really responsive and answered to all my requests. I wanted some modifications to personalize a bit more and made it very kindly and quickly! Thanks a lot. It was a gift and it had a really good effect :D "

  • Mark

    "After an initial printing issue (completly not the fault of the seller, I will add) Tim was very quick to respond with a new item. This transaction well exceeded my expectations both in item quality and in customer service. I would highly recommend Tim and Angela."

  • Tabitha

    "Exceptional Customer Service! Tim went out of his way to make sure I got the print I loved. So happy with the finish product!"

  • Danja

    "This gift was very beautiful! They were quick to respond to changes I asked for. My friend loved it!"

  • Taneika

    "I love this company. Customer Service is just amazing. The quality of the product is above 5 stars. This is my go to company for great gifts."

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Questions & Answers

Can I see my design before you ship it?

You will get a preview of your design 24 hours after your purchase so you can make any changes you want completely free of charge. You can have as many change rounds as needed for your design to be perfect. 😊

My hair is not listed. What do I do?

Get in touch with us through chat, which is available 24/7, by e-mail or through any of social media accounts to let us know what kind of hair you need.

I can't see my pet on the photos. Do you have more options?

We are always adding more elements to our lists so our customers can have exactly what they need. But if you can't see the animal or the color you want, you can either describe it to us in the personalization box or send us a picture through chat or e-mail (info@canvasmoment.com) so we can replicate it for you.

I need a specific object to be on the design that is not on the accessories list. Can you put on the portrait?

Yes, we can. Just let us know in the personalization box what element you need and we'll make sure to include it on your design.

Can I use children's hair on women or man?

Yes, you can.

How do I know that all my codes are correct?

Once you get your first preview with the codes you provided earlier, you will understand if they are correct and if you want to make any changes. We don’t make it final until it’s perfect for you.

What materials can I choose from?

- Digital File/Print Yourself;

- Premium Quality Print;

- Wooden Framed Poster (Black, White, Light or Dark frame);

- Canvas.

Why order a Digital File/Print Yourself?

- You’ll have your final design in less than 24 hours;

- Print as many copies as you like;

- No shipping delays or extra fees;

- Print at home or at a local shop

Why order a Physical Print or a Canvas?

If you want the final product to be delivered at your door or at someone else’s door without having the hassle to print it at home or go to your local print shop, this is the way to go: get a Premium Print, unframed or with a wooden frame or a classical Canvas.

Can I have a different size to what is offered in the drop-down menu?

Yes you can. Please contact us for the size that you would like.

In case I order a Physical Product, can it be delayed by customs?

That will not happen as we have a printing and delivery partnership which has print shops in many countries that allows us to choose the facility closer to your address.

When can I expect to receive my portrait?

If you order a print yourself version, you will get a preview within 24 hours of your purchase. If you order a physical product, it usually takes from 4-13 working days, depending on your location and the carrier delivery times during holidays.

Do you have a fast shipping option?

Yes, we do. If you would like your physical product to be delivered faster please message us so we can provide you the correct value and delivery times as it depends on the postal service for that specific country.

I still have questions. What do I do?

No problem 😊 We’re right here. Reach out to us through the Chat or send us an e-mail and we’ll gladly answer all your questions. 

The Founders- Tim & Angela

Hi! We're Tim and Angela and here we are just taking a selfie while we decided to contemplate the amazing sunset view over Lisbon.

And that's one of the main reasons why Canvas Moment actually exists. To enjoy life with our loved ones while we do something that brings us joy.

Tim was born and raised in Ireland, where he developed a love for golf. He spent many years as an English teacher, sharing his passion for language and culture with his students.

Angela, on the other hand, is Portuguese and has always been fascinated by the world of business. She worked in sales for several years, honing her skills in communication and customer service.

Despite our different backgrounds, we share a love for art and creativity. We decided to pursue our passion for customized portraits after realizing how much joy it brought us to create pieces for our own family and friends.

We're grateful for the opportunity to combine our passions and create something truly unique and special for our clients. Thank you for choosing us to be a part of your story!